Even though the hosting service provided by the different companies is relatively the same, every provider has got a personalized platform with its own modifications and ways to complete given procedures. This is the reason why, an in-depth knowledge base will be unbelievably helpful both for people with zero past experience and for technically skilled users who will at some point discover how given tasks are performed, but will waste some time in the meantime. The purpose of such a knowledge base is to help make the hosting service fast and easy to use, saving users loads of time and efforts. The end result is more gratified clients, as they can quickly find the information they want, and much less work for the tech support team members, because typically most of the inquiries and difficulties that clients have got are already enumerated in the knowledge base. In case the articles are adequately written and cover more things, you’ll be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting account through us, you’ll have access to our thorough online help documentation where you will see information on de facto everything connected to our hosting solutions. The topics encompass anything from how to set up an e-mail account on your smart phone, to how to accomplish various things using an .htaccess file. The articles are written in an easy-to-grasp fashion and include exhaustive manuals on how to perform a particular operation inside your Hepsia hosting Control Panel. You can also find information that is not related directly to Hepsia, for instance one that concerns web apps on your PC. The full collection of articles will be located in the Control Panel’s Help section, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to become aware of pretty much everything related to your account.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared a comprehensive knowledge base for all our current and future clients, so in case you purchase a semi-dedicated server package through us, you will be able to find any information that you need at any moment. We have a plethora of educational help articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file permissions?" are only 2 instances. Our instructional guides will help you accomplish anything you like – extract an archive, import a database, forward a domain name, etc. Plus, we also have troubleshooting guidelines, which will enable you to find out what causes a particular problem and the possible solutions for it. In case you can’t send emails or your domain opens a 500 Internal Server Error message, for instance, you can consult our knowledge base and solve the issue in no time. You can access the articles through any section of the Control Panel, as well as through the all-inclusive Help section.