A 99.9% Server Uptime
The primary advantage of constructing your very own cloud hosting platform is that you don’t need to be worried about compatibility issues – you set up a particular set of software applications in such a way as to be compatible with a specific set of hardware parts. The outcome is something way more steady and dependable, because there are much less potential risks of failure. We’ve set up our cloud hosting system atop time–proven hardware elements along with a heavily customized version of Security–Enhanced Linux so as to set up a truly safe and secure environment for all your sites.
For this reason, with all our Linux cloud packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you would like to offer a first–class web hosting service, you can hardly trust the default network configuration in a datacenter. We’ve set up our very own custom internal network in an attempt to ensure the best connection speed with the outside world.
And because of this, regardless of which datacenter facilities you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not content with our hosting services, or if you think that they are inadequate, or if you decide that you must have a Linux VPS packages instead of a cloud hosting account – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control over your domain names even if you delete your account with us.
24/7 Technical Support
We have attentively picked each individual member of our 24x7 support team so that we can offer you the best possible tech support you can possibly get. Each one of our tech support engineers has many years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Plus, they’re at your disposal 24x7x365 – you will be able to get in touch with them at any moment and they will reply back to you as quickly as possible.
Their average support ticket response time is well under 20 minutes, whilst with many other hosting firms you need to wait for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in less than 1 hour.