Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving outstanding support on–time is our main priority, so that we backup each Linux cloud packages plan with a one hour ticket answer warranty. After you present a ticket or drop a message, our customer help and support staff will do all they could do to supply the most acceptable remedy for your problem and to supply you with information promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime required. Our staff of technicians will be on the web for you 24x7x365 to answer to all of your requests and to solve any issue that you might have. You will be able to post a help and support ticket from your Hosting Control Panel or send us an email message any moment. Furthermore, on working days, you can easily ring us or make use of the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guide while performing tasks within the Control Panel, you can always select the Help key and see your concern in the list of articles or blog posts that will came up. We have also turned almost all articles into educational videos. The list of instructional videos will come up if you click on the Videos button present on the top right.