1 hour ticket response
Prompt assistance is our greatest concern and that is why we’ve got a team of seasoned technical support engineers who will be happy to offer a quick solution to any question that you could possibly have. Simply submit your trouble ticket from your Hosting Control Panel and we’ll reply within 60 minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute technical support ticket response time.
An Outstanding Client Care Service
Each member of our tech support staff has many years of experience in the Linux cloud packages sector and the vast majority of them have worked for us for at least five years. They all are prepared to reply to all your queries in the most competent way possible.
An Easy–to–Browse Help Center Section
Included in the Hosting Control Panel is an intuitive Help Center, which offers you different information sources. You can browse through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, check our how–to video tutorials or take a glimpse at the F.A.Q. library.