Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Warranty

  • Our team of specialists will try their best to respond to your advice demands within up to 1 hour. If, however, the issue you have experienced requires help from our Administrators’ =Department,= we will forward the ticket to the administrator on shift and will submit a note to notify you.

  • Top quality support service
  • Qualified Technical Help Service

  • We’ll be online for you around the clock to give you guidance and client support and also to aid you with any issue that you could possibly have when monitoring your virtual server. We can easily help you with all pre–configured software packages, including your OS, server administration panel (with respect to the VPS type) and the Hosting Control Panel produced completely by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Hosting Control Panel that is included cost–free with your VPS includes an integrated articles base. You will see a bunch of comprehensive how–to content articles and a variety of step by step video courses that demonstrate all the important web site maintenance tasks. You can easy–access them by pressing the Help or Video buttons in the right part of each Control Panel section.